Perhaps geographic information systems (GIS), usually a specialized backroom capability, are emerging from the dark shadows of enterprise basements. The past year, saw notable changes and advancements in geospatial data and services relevant to Digital Business. These changes included integration of GIS with enterprise financial, sales, marketing, and collaboration systems and integrating enterprise development environments with location intelligence solutions to support Cloud location services.
Large-scale emergencies or disasters require sudden and dynamic resource allocation to meet the demands of geospatial professionals, related domain sciences, and the large amount of compute-capacity necessary to perform analytics on what can be terabytes of spatial data. Server-based solutions cannot typically fulfill the new access requirements. Continue reading
What is Happening?
Intacct Advantage conference took place last week at the Loews Royal Pacific Resort in Orlando on the Universal property. Intacct Advantage 2014 drew a record number of attendees, perhaps a reflection of Intacct’s continued product innovation and rapid growth. Over the past two years, Intacct has doubled subscription revenues.
This year’s Advantage keynote speakers included several top Intacct executives, including CEO Robert Reid, CTO Aaron Harris, VP of Product Management Dan Miller, VP of Sales Kathy Lord, and VP of Client Services Derek Taylor. Aussie futurist Mike Walsh, author of The Dictionary Of Dangerous Ideas, offered insights and observations on business transformation and the key components of building a high-growth business. Continue reading
With Clouds come storms, and big storms tend to blow things around. Back in 2012, we began building our “Boundary-free Enterprise™” business concept to illustrate the concept of how much Cloud and its related technologies will “blow away” many, if not most, of our traditional business and technological boundaries.
A new Strategic Perspective for Saugatuck Technology’s subscription research clients looks at the four types of boundaries most likely to be buffeted by these storms, as follows: Continue reading
The rapidly developing API Economy is made up of many parts that are infrequently examined. APIs provide access to software services on a network, and they have existed since the early days of computing. Now they are garnering new attention as Mobility and Cloud make them more important and more accessible. Releasing APIs has become an important marketing strategy for many companies, and their usage is encouraging integration of innumerable services through mashups on the Web. Yet we seldom look at specifics of what is being released. As APIs become more important, they signal directions that development is likely to take, and herald new opportunities from bringing together previously unavailable services. They also demonstrate the increasing importance of Mobility in driving software development. Continue reading
Mobility is having a large and diverse impact upon the growth of Digital Business. In a previous Perspective we looked at the Mobile/Cloud impact on Innovation (Enabling Innovation with Cloud Mobility, 1455STR, 10Oct2014). But the impact goes farther than that. Mobility is changing the way we think about IT and immediately enabling a wide variety of new possibilities – including entirely new concepts based on mobile sensors and their deployment. In the fast-moving environment of app development, evolution occurs swiftly in a continuous battle for survival of the fittest. Device desktop space is limited, and there are hundreds of apps performing similar functions; apps are quickly developed and deployed, and they can include powerful integration with Cloud-based services. And they are easily repurposed and moved to a new arena. Continue reading
Recent surveys have shown the increasing importance of Cloud and Mobile technologies in fostering innovation. While these exist within a cluster of mutually supporting technologies, such as Analytics, APIs, and an overall Digital Business context, they deserve a closer look as platform components for a new vision of innovation.
As the need for innovation becomes increasingly acute, and the profitability window continues to shrink, businesses need to look beyond idea sources to the processes supporting innovation and new product development. Cloud and Mobile technologies can play an important supporting role in energizing the traditional gated innovation process. These changes can make innovation more efficient and more effective, bringing some of the simplicity and rapid response that we have seen in Agile software development to the critical process of developing next generation products and services. Continue reading
What is Happening?
Imagine attending a vendor conference where you get just enough exercise, just enough to eat and drink, and learn just what you need for a great blog post. I wrote that line as a tweet, reflecting on the many conferences I’ve attended through the years when you walk miles and miles between sessions, overindulge in food or drink through sheer conviviality and never quite get the core messages the conference sponsors intended, despite very high-gloss keynotes with booming sound tracks. Is this the one, maybe?
It begins well enough with stimulating, but not deafening music, eye-catching and thought-provoking visuals on the theme of innovation, and a video that emphasizes the interconnections that make the information you need immediately available, ah nirvana!
Progress Software CEO Phil Pead kicked off Progress Exchange 14 by commenting on the warm-up video and on the theme of partnership and problem solving through software engineering, and those are the twin uber-themes that wove through the keynotes. The reason behind all of this emphasis on innovation is a business imperative: innovation. Pead’s motif was the unpredictable disruption in the marketplace or the Black Swan that Nassim Taleb made popular in his great business book on the subject. Can you identify your competitor? Or does disruption come from somewhere entirely unexpected? Continue reading
If the assets or customers of a business are distributed or moving, then adequate location information is not just a nice-to-have, it is critical. The ubiquity of devices and sensors, sometimes called the Internet of Things (IoT), combines with the global expansion of mobility via smartphones and other portable devices to add a steady ongoing stream of geotagged data. In addition, this is an enormous industry — the economic impact of geospatial services is about the same as that of the global security services industry.
While geospatial standards efforts are progressing, the vendor ecosystem offers uneven approaches, leaving enterprises to piece together working solutions. Handling geospatial data incorrectly has significant monetary, legal, environmental, and competitive consequences for vendors and enterprises; using it correctly as a core component of Digital Business can be powerful in planning, reporting, and predicting.
Firms are just beginning to understand the full implications of managing Digital Business transformation. Saugatuck believes, and its recent survey results reinforce, that mobility is the single most influential / important factor enabling Digital Business today. The results also show that five of the top seven growth drivers involve customer engagement. Continue reading
BYOD is dead! Long live.. CYOD (Choose Your Own Device), COPE (Company Issued, Personally Enabled), BYOA (Bring Your Own App), BYOC (Bring Your Own Cloud), and BYOT (Bring Your Own Technology). The growing importance of mobile devices within the corporation has created a need to control the technology. At the same time, companies are loathe to manage personal activities. Since smartphones and tablets often enter the business as employees’ devices, this creates significant problems that cannot be adequately controlled by mobile device management software alone. Companies need to establish policies that include issues of security and device usage, along with who pays for devices and their connections.
We are coming to the end of the laissez-faire era of BYOD, and moving into a time in which greater control will be required. This is similar to what happened when transportable personal computers started going home with employees. Businesses need to ensure that incoming devices are secure, do not compromise the company or its systems, and do not create an unwanted financial burden for employees or for the company. Continue reading
Mobile payments are a form of monetization that has not yet gained significant traction, despite years of attempts and dozens of startups. According to multiple sources, growth of mobile payments could contribute over $100B in U.S. retail sales alone by 2017, only a part of total business-to-consumer (B2C) revenues, and that’s not counting its potential in business-to-business (B2B) markets.
Some sources say that B2B e-commerce has now more than doubled B2C, with $559 billion in 2013 sales. And while currently less than 5 percent of B2B revenues come from mobile payments, more than 75 percent of B2B vendors will support mobile payments by YE 2015, up from nearly 60 percent in 2014. Going forward, any Digital Business, whether B2C or B2B, will leave significant money on the table without support for mobile payments. It is, then, important to understand the drivers and dynamics of mobile payments for any Digital Business to compete successfully.
Figure 1: Three Key Mobile Payments Players
Source: Saugatuck Technology Inc.
Ultimately, mobile payments as a form of monetization, is about the customer experience, convenience, in a word. If customers Continue reading