Tag Archives: Management

The Agile Enterprise Needs an Agile Foundation

Agility has been a key conversation in software development over the past decade, but it is part of a body of understanding going back to the 1970s. We now understand the value of agile development, and the importance of providing mechanisms for handling change in business and in technology. This coincides with development of agile concepts in business, and an understanding of how these concepts yield resilience. We have looked at the agility requirements of resilience in previous reports; resilience is growing in importance, and a big part of it is the development of agile practices and management structures.

As agile development has come to the fore, it has created a need for new management methodologies that are capable of embracing the c inevitable changes. Agile has a number of important repercussions, partly due to its effect upon business processes, but also due to the need to create a culture that supports it. Continue reading

Cloudy Forecast: Broader Usage Will Require New Capabilities

What is Happening?          

Saugatuck’s latest global survey on Cloud adoption and use projects a significant increase in the use of Cloud-based applications and workloads over the next two years. Follow-up interviews with senior business and IT leaders reveals a rapidly-increasing pervasiveness of Cloud usage that Saugatuck sees as stemming from broader, more impactful reasons than simply more customers acquiring Cloud-based solutions. This includes an accelerating pace of traditional on premise workload migrations. This Research Alert offers Saugatuck’s insights into this more pervasive use of Cloud-based offerings and infrastructure, and identifies functional capabilities that are required to enable that use.

Why is it Happening?

Earlier this year, Saugatuck conducted a worldwide survey focused on the adoption and use of Cloud-based offerings, publishing the in-depth results in a variety of forums.  [Ongoing premium research subscribers can access Research Report 1258SSR, published 29Aug 2013, here: “Saugatuck’s 2013 Global Cloud IT Adoption, Use, and Benefits Survey: Summary Data & Analysis Report for Clients” – non-subscribers can access a summary blog post here].

Since then, we have provided additional analyses focused on key concerns Continue reading

Maximizing Servers Per System Administrator: Saving Your Way Out of Business?

For decades one overriding mantra of IT has been that people are expensive and computers are cheap. The obvious conclusion that an objective for any IT organization should be to maximize the number of servers managed by each technical support staff member. A cursory review of articles in IT trade publications, IT analyst pronouncements, and Cloud vendor marketing hype, provides consistent evidence that the ratio of servers to technical support staff is anything but consistent.

In a recently published Strategic Perspective, Saugatuck has identified two categories of factors surrounding the ratio of servers to technical support personnel. We characterize these categories as:

  1. Primary/Input: These are “upstream” factors which directly influence the amount of manpower required to “manage/support” a server (i.e., the ratio of servers to technical support personnel); and Continue reading

The Enterprise Personal Cloud: One Critical Step Beyond the Consumer Version

The Enterprise Personal Cloud is coming soon, and it is not what you think it is. The Personal Cloud has largely been marketed as a consumer storage cloud enabling different devices to share files such as music, photos, and video. But the Enterprise Personal Cloud needs to go further, because companies have special application and data sharing needs. The Enterprise Personal Cloud must include client virtualization to create a Cloud-based workspace incorporating data, settings, and access methods. This workspace can then replace the PC workstation as the locus of personal IT presence. This has important implications across hardware and software usage and deployment, in process handling, and for management and security.

We have argued in the past how the emerging Boundary Free Enterprise™ changes everything in the corporate data center. The Enterprise Personal Cloud is likely to become the key agent of that change. As the personal workspace moves to the Cloud, it becomes more accessible, more manageable, and more secure. It can be backed up, mirrored, moved, and easily provisioned with new software, new access settings, new licenses, and current links to current data. It is accessible on all devices, from anywhere, and never goes offline. It enables virtual work, and makes a new ecosystem based on multiple devices and multiple operating systems possible.

At the moment, the Enterprise Personal Cloud is in an early stage of development, characterized by experimentation and lack of clarity of vision. But we can see the basis for the idea in current iterations of virtualization and Cloud suites from Citrix, VMware, and Microsoft, followed by trials of these features by vendors including HP, Dell, and Fujitsu. The virtualization vendors have a head start because they control underlying hypervisor software that provides a key piece of the puzzle. But there are many paths toward the Enterprise Personal Cloud, and this space is likely to be heavily contested.

For hardware vendors, software vendors, users and administrators, the Enterprise Personal Cloud is an extremely important component of next generation IT use and deployment, and it requires immediate attention. Those who can deploy fully functional instances will have an advantage, and will be early leaders in taking advantage of the numerous benefits of this development.

Note: Ongoing Saugatuck subscription clients can access this premium research piece (1172MKT) by clicking here, and inputting your ID and password.  Non-clients can purchase and download this premium research piece by clicking here.

Best Practices Make Perfect: Managing Information in the BfE™

The Boundary-free Enterprise (BfE) enables delivery and use of information within business processes on demand, anyplace, anytime – but not without significant challenges to managing information for use in business decisions. Each of these seven important BfE trends (see Figure 1) presents a significant challenge with a requirement for managing information at its core.

Figure 1: Seven Trends and Challenges of Being Boundary-free
1171MKT Figure 1
Source: Saugatuck Technology Inc.

These 7 key trends set the stage for the urgency building around the need to manage information in a way that addresses the Boundary-free Enterprise.

While the Boundary-free Enterprise liberates data resources for more effective and leveraged uses, ensuring its potential value will require meeting several significant challenges of the realigned work organization, and meeting those challenges will be more successful with the use of these five proven best practices:

  1. Commit to (Cloud) Data Management
  2. Manage the Organizational Issues
  3. Partner with a Data Management Provider
  4. Manage Both Control and Access
  5. Approach Data Management as Value Creation

These five best practices lay a solid foundation for managing information in the Boundary-freeEnterprise .

Note: Ongoing Saugatuck subscription clients can access this premium research piece (1171STR) by clicking here, and inputting your ID and password.  Non-clients can purchase and download this premium research piece by clicking here.

Re-engineering Application Development

Saugatuck has gone on record that the phenomenon of Cloud IT is forcing vast changes in the responsibilities and roles of the traditional enterprise IT organization. In published research for our CRS clients this week, we took a look at how these changes affect enterprise IT from an applications development point of view. Figure 1 summarizes the key characteristics of Cloud IT that impact enterprise AppDev, as follows:

Figure 1: Summary Changes – Cloud IT and Enterprise Application Development
1169STR Figure 1
Source: Saugatuck Technology Inc.

How to address and overcome these changes and challenges is a story that requires further reading and examination, beyond our abilities in this simple blog post. To net it down: The role(s) of in-house application development resources will change, no disappear, due to widespread use of Cloud IT (whether IaaS, PaaS, or SaaS). AppDev costs should decline on a per-instance basis while the range and scope of AppDev resources escalates – just in time to help in-house developers find and learn new skills and technologies needed to manage proliferating solutions, interfaces, providers, and data formats.

Note: Ongoing Saugatuck subscription clients can access this premium research piece (1169STR) by clicking here, and inputting your ID and password. Non-clients can purchase and download this premium research piece by clicking here.

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CES Underscores Maturity of Cloud+Mobility, Spotlights Changing Roles for IT

What is Happening? 

One result of the continual consumerization of IT, including Mobility, BYOD, and Cloud, is that the Annual Consumer Electronics Show (CES) in Las Vegas often is an indicator of significant change or improvement in IT.

Last year, we examined how core CES trends, especially as regards usage of technologies, are a leading indicator of enterprise IT and business change (1008RA, Live From CES: Four Usage Trends Shaping Enterprise IT Right Now, 12Jan2012). Continue reading

IT Organizations are Ending; Long Live IT Organizations.

Volumes have been written about the ways in which Client-Server architecture caused and/or enabled sweeping changes across the IT landscape. Those changes ranged from how IT solutions were acquired, through how solutions were implemented, to how the solutions and their underlying infrastructures were managed. In 2007 Saugatuck began publishing insights into how Cloud IT would also cause and/or enable major changes in IT organizations. Saugatuck has just published Strategic Perspective projecting that Cloud IT is becoming the third near-universally adopted IT infrastructure and will catalyze a total re-invention of the traditional IT organization.

Note: Ongoing Saugatuck subscription clients can access this premium research piece (1160MKT) by clicking here, and inputting your ID and password. Non-clients can purchase and download this premium research piece by clicking here.

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Surviving Mobility: More than Device Management

IT organizations are actively embracing the mobile computing devices born in the consumer market. While the challenges of managing the devices are significant, they are not overwhelming and multiple tools are available to automate processes ranging from on-boarding a new user, to erasing sensitive data from a misplaced or stolen device.

However, beyond managing the devices, IT organizations are finding – sometimes, the hard way – that managing the applications on the mobile devices is necessary to avoid security and availability exposures. IT shops are finding that welcoming an authorized user on an approved device with unknown software is similar to the Trojans unwittingly welcoming the Greeks by pulling the fabled horse inside the city walls. Details vary by enterprise, but IT organizations should consider the functions detailed in Figure 1, below, for managing mobile device applications and software.

Figure 1: Mobile Device Application Management Functions
1141MKT Figure 1
Source: Saugatuck Technology Inc.

 Note: Ongoing Saugatuck subscription clients can access this premium research piece (1141MKT) by clicking here, and inputting your ID and password.