Category Archives: Lens360

Apple Watch and iPhone 6 Lead The Way for IOT Adoption

Today Apple announced a new line of iPhones, the long rumored Apple Watch, and their long-rumored payments system Apple Pay, which is built off of NFC capabilities, coupled with their Touch ID system. Amid the announcements, one thing was absolutely clear across all the devices, and services, that Apple announced: The Internet of Things is here, and Apple is leading the way.

Across the new devices, the presence of more sensors, chips, and processors points to how device and application makers like Apple and its App Ecosystem are focused on gathering, processing and reacting to more real-world inputs. Already iPhones are an impressive array of sensors for such a small package, and the new iPhones add an NFC chip, a gyroscope, a barometer, as well as the new M8 Motion processor, designed to help App Developers take advantage of all these new motion tracking chips without overloading the processor and draining the battery life. Additionally, the Apple Watch adds additional sensors to the ecosystem, an additional accelerometer, a heart rate Monitor, a gyroscope, an NFC chip, and a haptic feedback chip. With multiple overlapping capabilities between iPhone and Apple Watch, app developers will have an even more complete picture of how you are interacting with your environment, and how to appropriately interact with you.  Continue reading

Call for More Nominations: Saugatuck’s Beacon Awards for Business Innovation

What firms do you know that have innovated, improved themselves, and profited from Digital Business initiatives? Tell us about them, so we can tell the world about them through the 2014 Beacon Awards for business innovation.

Every year, the Beacon Awards recognize user enterprises that have re-thought, re-invented, or built new businesses, created new opportunities, or reshaped the future of their company, their markets, and their customer/partner ecosystems through the innovative use of Cloud and other digital technologies.

Past winners have implemented creative mobility strategies that improve customer engagement, cultivated new software development approaches that improve business operations, and developed software+services that productize internal operations into industry-beneficial solutions.

Now through September 30, 2014, you can nominate your firm, your customers, or your partners. Click HERE for more information and for details on how to submit a nomination.

Nominations must be submitted via email to Continue reading

Workday Update – HCM in Full Stride, Financials Gaining Traction

Last week we had the opportunity to get briefed by Workday on its Workday 23 release, with a focus on its Financials suite. On Friday, I also took the time to fully absorb the transcript from Workday’s second quarter fiscal 2015 earnings call, as published by Seeking Alpha (good read – highly recommend).

It is clear that the company remains on a tear, as it reported second quarter revenues of $186.8 million, up 74 percent from a year ago – with “anticipated total revenue of approximately $760 million to $770 million” for the year (up 62-64 percent year-over-year), and subscription revenues ranging from “$592 million to $602 million, reflecting year-over-year growth of 67 to 70 percent.” Total derived billings for the year are anticipated “to be approximately $940 million to $960 million.” That is right – nearly $1 billion!

There is little doubt that the HCM product line continues to drive the boat, with an expanding arsenal of add-on products (e.g., recruiting) that is significantly increasing the average contract value per customer. Workday now reports that it has over 700 HCM customers, which is a good jump up from the 500 + reported at the analyst event associated with Workday Rising last September. On the HCM side they clearly can now scale to the largest of enterprises, having announced Bank of America as a new customer with 300,000 seats.

On the financials side, Workday is likewise gaining traction – reporting that it now has 100 customers for its Financial Management application. This is up from the roughly Continue reading

Digital Business Insights – CXO Field Notes


Source: Saugatuck Technology

It’s the early days of Digital Business at most enterprises, with much left to learn and experience regarding how it is to be accomplished and success measured. No doubt, new strategies, skills and metrics are needed to realize the major promises of Digital Business. This includes successfully leveraging all of the tools associated with enhanced customer engagement, implementing new business and operating models, new customer targeting techniques and creating entirely new digital products, services and revenues, among other things.

As part of our ongoing research agenda, we recently reached out to more than a dozen senior IT, marketing and finance executives in our network and conducted deep-dive briefings around their Digital Business experiences, and best practice guidance.

Readers can listen to a podcast summary of one of these conversations in a recently published LENS 360 blog post – Executive Insights with Vinay Mehra, CFO at WGBH. Continue reading

Saugatuck Premium Research Update – Volume 1

Many of our regular Lens360 and weekly Research Alert readers are aware of Saugatuck’s CRS subscription research service; excerpts from our premium research appear regularly in our Lens360 blog, and slices or summations of premium Saugatuck research reports also appear in both media. All of these have garnered terrific interest, including comments and questions that help to guide our ongoing research, and we thank you for that.

Research clients, CRS subscribers, blog readers, and other interested parties have suggested that regular updates and reviews of recently-published work would be helpful in determining how and where Saugatuck can best assist them, as well as providing a window into the breadth and depth of our research library and activity.

Beginning here, we will provide a regular summation of some of the top Saugatuck research pieces published in the past three months or so, and offer a peek ahead at what’s in store for the next few months as well.

  • Active Saugatuck premium CRS clients can access any of the listed research articles by signing in to the website, or by clicking on any of the links below and signing in.
  • While only a small portion of our premium research is for sale a la carte, non-CRS clients can purchase select individual selections by clicking on the links and following instructions for purchase. For a full listing of select premium research available for sale a la carte, click here.
  • Anyone with any questions about our CRS offering or specific research topics, programs, or pieces can call us at +1.203.454.3900, or by emailing Chris MacGregor at


5 Questions Every CISO Should Ask About Digital Business

Lead Author: Jim Hurley, Published: 30July2014, Doc Number: 1412STR

CRS Clients: Click here to access. Non-CRS Clients: Click here to purchase.

The transformative power of Digital Business may be as simple as using web applications to automate online purchases, or as disruptive as information Continue reading

Amazon Enters Mobile Payments with a Sharp Knife

By now everybody knows that Amazon has launched Local Register, a direct competitor to Square and PayPal Here at much lower rates. Instead of flooding the market with free readers that nobody uses, Amazon asks business users to pay $10 up front, which eventually will be refunded through use, as Amazon will offset the first $10 of processing fees. How much lower are the processing fees? Dramatically (See Figure 1 – How Does Amazon Compare?). 1420LENS-graphic

The rate for Local Register is a full percentage point below Square, although it is necessary to sign up by October 31, 2014 to lock in the special rate through December 31, 2015. The rate will go up to 2.5% beginning January 1, 2016. Rates apply to all major credit and debit cards. And there are no additional fees for chargebacks or refunds.

Amazon claims that Local Register is compatible with Apple devices running iOS 7.0 and above and has been fully tested on the Galaxy S3, S4, S5, and Fire tablets. It may work on other Android devices, but it has not been fully tested. Apparently, Local Register does not work with the Amazon Fire smartphone.

Mobile commerce is a fast growing segment in the Cloud. The synergy of mobility and Cloud is a natural source of innovation and the mobile commerce segment has Continue reading

Call for Nominations: Saugatuck’s Beacon Awards for Business Innovation

The rapid global expansion and integration of Cloud for business advantage has helped to catalyze a global shift toward Digital Business – a core theme for this year’s Cloud Business Summit, and the focus of the 2014 Beacon Awards for business excellence.

“Digital Business” is defined by Saugatuck as follows:

A digital business integrates digital technologies, assets, and capabilities with business development, management, and operations, to create and adapt offerings and experiences that generate revenue and competitive advantage.

- Saugatuck Technology Inc., 2014

2013 Beacon Award Winners

2013 Beacon Award Winners – Click Here for Details

To make this happen, significant and ongoing IT and business investment and innovation need to occur, along with significant changes in culture, organization, operations and management outside of IT, including procurement, training, security, ecosystems, and provider management. Simply adding digital technologies to existing operations does not create a digital business.

Beginning in 2014, the Beacon Awards will recognize user enterprises that have not only made measurable progress toward becoming Digital Businesses, but which also have helped to shape the future of their company, their markets, and Continue reading

2014 Cloud Business Summit – The Journey to Digital Business

I am pleased to announce some of the details surrounding our fourth annual Cloud Business Summit, which will be held November 12, 2014 at The Yale Club in New York City.

Our conference theme this year is “Innovation, Opportunity, Risk and Reward,” with the event focusing on the journey that large enterprise CIOs, CTOs, and senior marketing and finance executives are on as they optimize their Cloud investments, and begin to remake their companies as Digital Businesses. For a short overview of the event, go to:

We’ve moved the Summit to a new venue this year. The Yale Club of New York has a spectacular Grand Ballroom that we will be using, along with its elegant Rooftop Dining Room. Both will provide an optimal setting for the peer-level learning and interaction that are hallmarks of our events, fostering an intimate, C-level setting.

Our program / agenda is coming together nicely, with our keynotes and panels offering unique first-person experiences, insights, and best practices Continue reading

NetSuite Buys Venda for European Push

Late last week NetSuite announced the acquisition of Venda, a private company with headquarters in London and offices in New York and Bangkok. Venda, a Cloud-based ecommerce solution provider, offers ecommerce design and build, plus operational and support services, presently hosting over 75 midsized and large customers, primarily in EMEA markets. Venda serves both B2C and B2B providers with its multi-lingual and multi-currency platform.

In a follow-up briefing, NetSuite shared that it intends to leverage the Venda platform and customer base to accelerate its international growth, building on its recent momentum for NetSuite SuiteCommerce in EMEA. As demonstrated by the recent agreement with T-Systems, the integration arm of Deutche Telekom, it is becoming clear that it is essential to have a native presence in EMEA markets to Continue reading

Memo to Satya Nadella as Microsoft Shifts Its Core  

To:       Satya Nadella, CEO, MSFT
From:   Bruce Guptill, 30-year IT industry analyst
Re:       Your email of 11 July


I have read through and discussed your “internal” email regarding Microsoft’s direction and emphasis with several colleagues and competitors, and I must say, “Bravo.” You are the first Microsoft CEO to effectively, publicly, shift the company’s core positioning and direction. That took vision, guts, planning, lots of internal politicking, and nerves of steel.

For me, the key bits were as follows:

  • “We will reinvent productivity for people who are swimming in a growing sea of devices, apps, data and social networks.”
  • “Across Microsoft, we will obsess over reinventing productivity and platforms.”
  • “We will relentlessly focus on and build great digital work and life experiences with specific focus on dual use. Our cloud OS infrastructure, device OS and first-party hardware will all build around this core focus and enable broad ecosystems. Microsoft will light up digital work and life experiences in the most personal, intelligent, open and empowering ways.”
  • “Developers and partners will thrive by creatively extending Microsoft experiences for every individual and business on the planet.”

In my view, you hit every important point in the right way, effectively blocked every obvious avenue to thwart change, and provided enough direction and emphasis to inspire and guide. Kudos to you and your Continue reading